Monday, November 23, 2009

Aaaand Mark Casem FTW

Just a quick update to the Comcast "saga". Mark, amazingly enough, responded to my previous unhappy post. He was very helpful and put me in touch with a regional representative and she helped iron out my issue. Now I'm back to Comcast internet only for my pre-TV price, just like I wanted. It's not even the best price out there -- I'm just happy to have the old price back just like they said I could. Hooray for some great customer service! Anyways, just wanted to give credit where it's due.